Terms & Conditions

Chima Steakhouse gift cards may be used to purchase goods and services at any Chima Brazilian Steakhouse location in the U.S. until the full balance is used. The Card has no cash value; except as required by law, it is not redeemable for cash. It will not be replaced if lost, stolen, altered or damaged. Any resale is strictly prohibited. For balance inquiries visit www.chimasteakhouse.com.

  • Gift card purchases are non-refundable.
  • Protect your gift card like you would cash.
  • We cannot be held liable for the loss, theft, or delayed receipt of any orders.
  • We will not be responsible for lost gift cards as a result of non-delivery due to incorrect addresses or other occurrences outside of our control.
  • Title and risk of loss shall pass to the purchaser upon deposit in the US Mail or with USPS.
  • Due to the cash-like nature of gift cards, it is our recommendation that you choose an expedited method of shipping via FedEx.
  • Currently, our online service and call center are unable to take any International orders.

1. Gift Cards

Chima Steakhouse Gift Cards are redeemable at any Chima Steakhouse location. Chima Steakhouse Gift Cards are available for purchase at www.chimasteakhouse.com No fees of any kind will be imposed on purchasers or recipients of Gift Cards.

2. View Your Balance

To view your Gift Card balance, go to Check Your Balance or call 954-712-0581.

3. Returns

You may not return or cancel your Chima Steakhouse Gift Card after it is received. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact us at 954-712-0581.

4. Lost or Stolen Gift Cards

If you suspect that someone has copied or stolen your Gift Card, contact customer service immediately. Gift Cards will not be replaced if lost or stolen without proof of purchase. Gift Cards have cash value and should be safeguarded accordingly.

5. Limitations

You may not use a Gift Card to purchase other Gift Cards.

Gift Cards cannot be, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if, resold, transferred for value, or redeemed for cash. Unused Gift Cards may not be transferred.

6. Risk of Loss

Ownership and risk of loss of Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Gift Cards.

7. Payment Methods

Chima Steakhouse Gift Cards may be paid for with a valid VISA, MasterCard, Discover or American Express card.

8. Delivery Information and Requirements for Gift Card Purchasers

All orders of Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser’s financial institution. If there is a discrepancy, your Gift Card order may be delayed until it can be corrected. Processing typically occurs within 48 hours.

If you have concerns about your order, please contact us at 954-712-0581. Please refer to your order number, or be ready to supply your email address. We are not responsible for Gift Cards that are undeliverable or not received due to your failure to enter an accurate physical address for the recipient. Please check to make sure the address of the recipient is correct and contact us if you suspect the recipient did not receive his/her Gift Card.

9. Personalized Messaging

If you wish to add a personal message to a Gift Card, simply type your message in the Message field during the purchase process. Personal messages are limited in length to the space provided on the Gift Card, or to the space provided on the presentation carrier of a physical Gift Card. There is no additional charge to include a personalized message. We don’t read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.

10. Limitation of Liability

Chima Brazilian Steakhouse makes no warranties, express or implied, with respect to gift cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. if a gift card code is non- functional, your sole remedy, and our sole liability, shall be the replacement of such gift card. certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

11. Disputes

You hereby consent that any dispute relating in any way to Chima Brazilian Steakhouse Gift Cards shall be adjudicated in Broward County, Florida if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.